Floor Lamps

Frequently asked questions

We offer a 30-Day Glow Guarantee — if you're not completely satisfied with your order, you can return it within 30 days of delivery.

Items must be unused and in original condition. Just reach out to us at help@serenityauras.com or contact@serenityauras.com to start the return process.

Shipping usually takes 3–7 business days depending on your region. We ship from fulfillment centers across Europe, Asia, and the U.S. to ensure faster delivery.

You’ll receive a tracking number as soon as your order ships. Please allow an additional 2-4 business days during peak seasons and sales.